Terms & conditions.

1. About us

This website is operated by Dealugs Decorations, an event and home decor business based in Illinois, USA. By using this website or placing an order, you agree to these terms.

2. Orders and prices

• All prices are shown in US dollars (USD). Taxes and shipping are shown at checkout.
• An order is accepted when we send you an order confirmation email.
• We do our best to show products accurately, but colours may vary slightly between screens and batches.
• We may correct pricing errors and will contact you before processing an affected order.

3. Payment

Payment is taken at checkout through our secure payment providers. For styling services, a booking deposit is taken at checkout and the balance is due before your event, as set out in our Refund & Returns Policy.

4. Shipping and delivery

We ship shop orders within the US and internationally. Delivery times are estimates and may be affected by carriers or customs. International customers are responsible for any import duties or taxes.

5. Decor hire

Hired items remain our property at all times and are subject to our Hire Agreement.

6. Styling services

• Your design, inclusions and price are confirmed in writing before your booking is final.
• You are responsible for confirming venue access times, rules and any permissions needed for setup.
• We need safe access to the venue for setup and takedown. Delays caused by venue access may affect the setup.
• Fresh flowers and natural materials may vary in colour and shape due to season and availability; we will substitute with items of similar style and value.

7. Photos of our work

We may photograph our installations for our portfolio and social media. Guests will not be featured without permission. If you prefer we do not share photos of your event, just tell us before the event.

8. Cancellations and refunds

Please see our Refund & Returns Policy.

9. Liability

We take great care with every order and event. To the extent permitted by law, our total liability for any claim is limited to the amount you paid for the order or booking concerned. We are not liable for indirect losses or for delays caused by events outside our control, such as severe weather, venue issues or carrier delays.

10. Intellectual property

All content on this website, including our logo, designs, text and photographs, belongs to Dealugs Decorations and may not be copied without permission.

11. Governing law

These terms are governed by the laws of the State of Illinois, USA.

12. Changes

We may update these terms from time to time. The version on this page at the time of your order applies.

Last updated: 15 November 2026 · Questions? Contact us.