Questions, answered simply

Yes. Our shop ships to customers across the United States and internationally. Shipping times and costs are shown at checkout, and we confirm each order before it leaves Illinois.

Choose your event date on the Decor Hire page. Pieces are reserved for your chosen rental window, and availability is confirmed once we receive your request.

Hire items carry a refundable security deposit that is returned after pieces come back in the agreed condition. The exact amount is listed on each rental item.

For weddings and larger celebrations, we recommend reaching out several weeks in advance. Smaller birthdays and baby showers can often be arranged with shorter notice.

Unused shop items can be returned within the period stated on your order. Hire pieces must be returned on the agreed date, and our team will explain the process when you book.

Share your occasion, date, and venue on the Services page. We will reply within one business day with next steps and a tailored quote.