Questions, answered

We ship our shop decor worldwide from Illinois, USA. US orders arrive in about 3-6 business days, and international orders in about 7-14 business days depending on customs.

US standard shipping is $9.95 and free on orders over $150. International shipping is a flat $29.95. You can also choose free local pickup in Illinois at checkout.

Unused items in their original packaging can be returned within 14 days of delivery. Just contact us with your order number and we’ll guide you through it. Personalised items can’t be returned unless they arrive damaged.

We’re so sorry! Email us a photo within 48 hours of delivery and we’ll send a replacement or refund straight away.

Choose your event date on each item’s page – dates that are already booked can’t be selected. Add your pieces to the cart, check out, and we’ll arrange delivery or pickup with you.

Hire prices are per event and cover up to 3 days – usually the day before, the day of, and the day after your celebration. Longer hires can be arranged.

Yes, a refundable damage deposit is agreed before delivery. It’s returned in full once the pieces come back in good condition.

Yes! Delivery, setup and collection are quoted based on your location. You’re also welcome to collect from and return to our Illinois studio.

Accidents happen. Minor wear is fine; for breakages or lost items, the repair or replacement cost is taken from the deposit. We’ll always talk it through with you first.

For weddings and large events we recommend 2-3 months ahead. Smaller parties can often be styled with 2-3 weeks’ notice – just ask!

Absolutely. We love destination events. Travel and accommodation are quoted separately based on your location.

Of course – every design is tailored to your colours, theme, venue and budget. We’ll share a mood board before anything is confirmed.

Yes! We style traditional weddings and engagements including Yoruba, Igbo, Hausa, Edo, Ghanaian, East and Southern African ceremonies – plus fusion celebrations that blend cultures.

Absolutely. Send us your fabric swatches or colour codes and we will match florals, drapery, balloons and table linens to your chosen colours.

Yes – royal couple chairs, stage backdrops, engagement gift and bride price display tables, and honoured seating for parents and elders can all be included in your package.

Of course. Many couples book us for both days – we can design two distinct looks or one connected theme, and offer a combined package price.

Styling packages are confirmed with a 30% deposit paid online at checkout, with the balance due 14 days before your event. Shop and hire orders are paid at checkout.

We’ll always try to help with date changes. Please contact us as early as possible; cancellation terms are shared with your quote.